Pricing and Insurance

Insurance

NENH is contracted with Maine Community Health Options as a “Specialist”. We are considered “out-of-network” with Cigna, Aetna and Anthem, however Dr. Hayford is credentialed with Anthem Blue Cross Blue Shield. Our patients who carry these insurances will be provided with a “superbill” that can be submitted for re-imbursement of out-of-pocket expenses. Please note that there are Naturopathic Doctors in Maine who are now “in-network” with these insurances, if paying out-of-pocket is not an option for you. Harvard Pilgrim and United Healthcare do not recognize Naturopathic Doctors as providers of any sort. Patients with these insurance plans will still be provided with superbills to be submitted for re-imbursement. We encourage our patients with these plans to be very vocal with their insurance companies about their dissatisfaction with this policy. For more information, please visit the Maine Association of Naturopathic Doctors at mand.org.

Pricing

Payment for consultations, procedures and items from our in-office dispensary is due at the time of service. We accept cards and checks from Health Savings Accounts and Flexible Spending Accounts. We accept cash, checks and all major credit cards. Students and veterans are eligible for a 10% discount off of consultations. Please contact our team with further questions.

Cancellation Policy

NENH requires a 24 hours notice for all appointment cancellations.

New patient cancellations/no shows will have a $100 fee processed to the credit card on file.

Established patient cancellations/no shows will have a $50 fee processed to the credit card on file.

Reminder phone calls and text messages get sent out two days prior to all appointments, if you do not receive a reminder for your appointment please inform the office.